DR’S Secret Commonly Asked Questions
Notice: DRs Secret N Series is now discontinued as the company would like to focus its efforts in promoting DRs Secret T Series. DRs Secret N Series is unavailable for ordering as production has been stopped.
Q: Who is DRs Secret suited for?
DRs Secret is suitable for all skin types (including European skin type) for both males and females. It is recommended to be used from 18 years old onwards. For below 18 years old, we recommend not to use T3 Skinlight and T4 Skinrecon.
Our basic skin care (#1 - #5) is recommended for starters. In addition, depending on your skin condition, you can choose from our enhancement series (#6 - #10) to treat your skin.
Q: What Skin Reactions will I expect after using DR’s Secret and what should I do?
Depending on your skin condition, you will experience different reactions due to the removal of dead skin cells from underneath the skin is revealed on the surface area. Do continue application during this process.
| REACTION | CAUSE | REMEDY |
| Red Burning Sensation | Increased blood flow to the face due to stimulation of Vitamin A. This helps to build healthy new cells. | The red burning sensation is common during the 1st month, thereafter; it will fade away gradually. If the skin becomes too red, discontinue application for a few days till it becomes normal again. |
| Prickling Sensation | This occurs when the liquid penetrates into your epidermis layer. | Cool your face by blowing it with a fan. This will reduce the prickling sensation. |
| Puffy Skin | As cell metabolism increases, old cells are pushed to the surface of the epidermis layer, resulting in puffy looking skin. | During the day, apply DR’s Secret Moisturizer and DR’s Secret Sunscreen to reduce puffyness. |
| Skin Flaking | Skin flakes off due to cell regeneration.
Dry skin: 1st Week Normal Skin: 2nd week Oily skin: 3rd week |
When cleansing your face, gently remove the skin flakes with water – never attempt to peel them off forcefully |
| Itchiness | Itchiness occurs when the upper layer is flaking off or when eruption occurs on the skin | Gently pat on the area with the back of your hand. Never scratch. If the itchiness is unrelenting, apply Moisturizer to soothe it |
| More Pimples or Pus | When skin cells are exfoliating, impurities are pushed out to the surface of the skin | Wash with Cleanser to remove impurities and apply Pimple Serum at night. |
| Darkening of Pigmentation | When dead cells are removed, the inner pigment layer will surface naturally. Skin will adjust itself to normal state when the pigmentation sheds off. | Apply additional layer of Skinlight and Skinrecon on pigment areas to increase the metabolism of melanocyte |
Q. How long does it take to see results?
After using DR’s Secret for 30 days, you will be expected to see 50% improvement in your skin. When you complete 2 sets of DR’s Secret, there is an up to 80% improvement in your skin. For those who are over 40 years of age or have serious skin problems, we recommend up to 4 sets of DR’s Secret for desirable results.
Q: I have sensitive skin, can i use DR’s Secret?
A: Yes, you can use DR’s Secret. It is made from natural ingredients and it is suitable for all skin types.
Q: I have been using DR’s Secret for two weeks and i am experiencing reddish spots… help!
A: In the initial stages of applying DR’s Secret, the impurities and dead skin cells are being pushed out of the skin from within, allowing new skin cells to grow. The reactions will last for approximately a month, do apply T3 Skinlight (more: faster reactions less: slower reaction) at the mean time.
Note: The New T Series is an improved version of the old series and you will not experience as much reactions from your skin during the initial period as the process is being slowed down.
T3 Skinlight has the same whitening effect as the old Skinlight. However, it has been enriched with renewal properties to aid the renewal process. In conclusion, T3 Skinlight is now stronger than T4 Skinrecon.
For T4, it has been toned down. It aids T3 in the renewal process. The effects of T4 has been toned down, however it still performs the same functions as the old Skinrecon.
It is best to mix T3 and T4 together before application for the desirable results.
Q. Can I apply DR’s Secret around or near eye area?
It is advisable to avoid applying at the corners of your eyes, nose and mouth as the skin in these areas are thinner and may peel off easily.
Q. Why is it not advisable to use make-up when using DR’s Secret?
Make up contains chemical substances that might harm the skin. Substances like wax and oil in cosmetics will slow down the process of re-construction and re-conditioning. It is advisable to apply a layer of Sunscreen over the skin to prevent make up from seeping into the skin.
Q: I got to know about Dr Secret’s skincare from a friend and colleague. i noticed that for a woman who is in her Mid 40’s, her skin was exceptionally dewy and moist, fair and unblemished. There was no sign of freckles or blemishes expected of a woman in her mid 40’s. She told me that she is using Dr Secret’s skincare. I would like to know more.
A: From your friend’s complexion, she has probably been using DR’s Secret for a couple of years. She looks younger her age as DR’s Secret contains anti aging ingredients. As it works from within, it brings out her skin’s natural glow.
Our skin is covered by dead skin cells and other impurities on the surface layer. By removing the impurities, the skin appears radiant, smooth and fair. To maintain the skin, we have to nourish it with vitamins and minerals (like watering a plant for example).
Q: Does Skinlight contain Hydroquinone?
The previous old skinlight #3 does contain hydroquinone. It is possible to continue using the old skinlight.
The new Skinlight T3 has no hydroquinone, due to new government regulations in 2008, hydroquinone is not allowed in skin care products.
Q: Which series is good for firming and lifting of the skin? Does it also help in pitted holes and scars?
DR’s Secret T Series can firm and lift the skin by treating uneven skin tone. For enlarged pores Skinrecon T4 helps to close the pores over time, but it will take ( 3 - 6 months ) to see the effects. I would also recommend DR’s Secret Refining Serum to Shrink Enlarged Pores.
Q: Can DR Secret be used during pregnancy?
DR Secret can be used during pregnancy as it is an external skin care product. However, please consult your doctor for advice as well.
—-
Disclaimer: DR Secret Products are not intended to cure or treat existing medical conditions. Please see your doctor if you have skin medical problems for appropriate treatment. DRs Secret is NOT recommended for eczema skin, psoriasis, silicon implant on face. Stop usage if you experience allergic reactions.
For Where is DRs Secret Made in? Refer to DRs Secret Manufacturing Process.
Do feel free to post your questions about DR’s Secret here.
« DRs Secret for Blackheads Removal | Home | Indonesia DRs Secret: Order T3 & T4 directly from Singapore »
Comments
I want to know, where are your location? In Singapore or in United States?
Because I don’t see your address there.
Thank you very much
Our offices are at United States (New York) and Australia (Melbourne). We deliver worldwide from our warehouses in USA (Nevada, Chicago), Europe (London), Australia (Melbourne) and Singapore. More information at can viewed at the About page. Thank you for your question.
I wonder what the difference between T line and N line. And, my situation is that my face has some spots (brown).
And, I want to buy something to eliminate my spots , but for me buying the whole line is so expensive to me. So, for only eliminating my spots, Which product will be good enough to do that ? Thanks
The T Series is a Treatment Program to fix skin problems.
The N Series is a Maintenance Program to maintain the skin’s current condition.
I would recommend a combination of T3 Skinlight and T4 Skinrecon to be used to lighten the spots. They should be mixed before application. T3 Skinlight lightens the spot while T4 Skinrecon removes dead skin cells underneath the skin.
I would also recommend Sunscreen to be applied in the day, prevention is better than cure! Dark spots are the result of pigmentation in the skin caused by sunlight.
I hope this information helps you.
I’m female living in Germany and I’m 46 y.o. I wonder if you could advice me regarding acne scars that I’ve been carrying since 1985. I’ve come across and been reading DR’s Secret products which can do wonder on people with problem like me on the net. If I should make picture or something for you and your advice on which products should I be needed would be so much appreciated. Thank you and greetings
For Acne Scars, I would recommend DRs Secret T Series. T Series is an effective treatment program in regenerating skin cells. Acne scars are old scar tissues (dead skin cells), it can be removed through the skin renewal process. The old skin cells will be pushed out from the skin and new skin cells will merge, giving your skin a natural radiant glow. What is best about this treatment program is that it reveals your natural skin from within! The skin renewal process will take 2 - 3 months. From our experience, at least two sets of DRs Secret T Series to be used for a 6 months period to see better results because it will take more time for old scars to be pushed out of the skin.
hi.. i already use dr. secret from Indonesia, but now i’m in Germany and now is winter. My skin now are red and flaking. I heard that dr.secret only can use in tropical land.. is that true?
thankyou.. i’m waiting for the reply..
DRs Secret is suitable for all types of weather. You might consider using DRs Secret Moisturiser during dry weather to moisturise the skin. Most of our customers order our moisturiser during dry and cold weather. It is highly recommended. Thank you for your question and have a nice day.
Hi,
I have a sensitive skin, I have tried many products for my skin pigmentation but it didn’t help. I would like to know whether DR Secret product will help to remove freckles or skin pigmentation and it won’t come back after a time.
Which is the product that is suitable and how much is the cost.
Thanks.
Sandy
hi, i’m melanie.. i’m 30 y.o.. can i overlapping to T series (before i used DR’s secret old products) or N series? Because my face is flaking too much… thank you..
Dear Melanie,
You can either use the T Series or N Series depending on the severity of your condition.
Skin flaking occurs due to lack of moisture. It is associated with dehydrated skin. It might be due to dry weather, air conditioning or harsh treatment of the skin. I would recommend that you start applying moisturiser to stop the flaking.
The T(reatment) Series with Moisturiser is suitable for dehydrated skin. I would recommend you to use one or two sets of the T Series with Moisturiser to correct the skin condition before moving to the N Series (maintenance). Read here for information regarding using T Series for Dehydrated Skin.
For the N Series. It is more moisturising for the skin as compared to the T Series. However, it does not correct pre existing skin problems. It is more suitable for skin maintenance. The N Series contains Vitamin C which hydrates the skin. Read more about the N Series here.
I hope you find this advice useful.
Dear Sandy Santoso,
Skin pigmentation forms due to exposure to sunlight, in order to prevent pigmentation, it is necessary to apply Sunscreen during the day.
There are no long term solutions to pigmentation, only prevention (through applying sunscreen) and lightening (to be applied at night before sleep).
I would recommend you to start on the DR’s Secret T(reatment) Series Program, it contains Cleanser (Daily Wash), Toner (Refine Skin Texture), Skinlight (for Skin Lightening), Skinrecon (Skin Reconditioning) and Sunscreen (Protect skin against harmful UV rays).
DRs Secret is suitable for sensitive skin, the ingredients are mainly from plant extracts.
Thank you for your question.
I have many acnes around the mouth, especially before the period comes every month, can I use the no 1 to no 5 plus the pimple serum to correct my problem? Thanks so much.
I could also recommend that you take Evening Primose Oil (or Blackcurrant Seed Oil) as your acne breakout is a result of your period. During a woman’s period, there will be hormonal changes in the body that trigger acne, mood swings, and discomfort. Blackcurrant seed oil helps to alleviate the pain from menstrual cramps and also aid skin regeneration. Most of my female customers consume this during their period to prevent acne break outs and menstural cramps, and it has worked very well, it is highly recommended.
Hi,
im currently using the Tseries and am glad to see the improved results!
howeverso, i am still so troubled by my deep laugh lines/wrinkles and dark eye rings!
i am 28 yrs anyway.
pls advise!
We would recommend that you use DRs Secret C15 Essence (#7) with DRs Secret Treatment Series to smooth out wrinkles and deep laugh lines for a firming effect. Apply at night daily after T3 & T4. Thank you for your question.
Hi, i like to knw if my skin is T zone which product wil be suitable to use?
Im 21yrs old, is the product suitable for my age?
Dear Nurul,
You should consider using DR’s Secret T Series and Pimple Serum for treatment to correct your skin existing condition.
After using one to two sets of DR’s Secret T Series, you can switch to DR’s Secret N Series for skin maintainance.
DR’s Secret is suitable for your age.
Thank you for your question.
Hi, I am 38yrs old. T zone oily, cheek dryness and ocassionally outbreak, may I know which series can I use?
Dear Margaret, it is recommended that you should use DR’s Secret T Series + Pimple Serum to control the oil production in the skin to prevent outbreaks.
For dryness, we recommend Moisturizer to be applied.
Sản phẩm này do Cty nào sản xuất ?
Trên SP không thấy tên nhà sản xuất, chỉ có thông tin của nhà phân phối ?
DR’s Secret là hay nhất của sản phẩm bán chạy nhất thế giới cho các giao dịch quốc tế 5 năm qua. DR’s Secret Phạm vi được phát triển bởi người sáng lập Doreen Tân Tiến sĩ và sản xuất tại Hoa Kỳ. DR’s Secret Khoa da liễu có nghĩa là cách mạng, nó sử dụng các kỹ thuật cách mạng trong các pha trộn độc đáo của thành phần tự nhiên. Tất cả các sản phẩm chứa không preservatives.
Hay nhất thế giới International Limited là một công ty chuyên sáng tạo của sức khỏe và sản phẩm. Được thành lập năm 1990 với một công ty cam kết cung cấp các sản phẩm chất lượng tốt nhất cho khách hàng của chúng tôi nâng cao đời sống, nhất thế giới Quốc tế, Ltd đã phát triển từ một trong các đối tác hàng đầu trong các lực lượng vũ trang sức khỏe và công nghiệp. Hay nhất thế giới đã được thành lập từ một hiện diện tại Malaysia, Indonesia, Việt Nam, Thái Lan, Đài Loan, Úc và Bru-nây và sẽ tiếp tục mở rộng bên ngoài Đông Nam Á trong tương lai.
Hi,
I ‘m a dr.secret user for 4 years. At first my skin really glow (for few months) and its back to normal again like previous. Large pores & pimples.
Please help, i cant change to other products also, will have pimples breakout whenever change. I just want to know is it more effective if i use with Touch or Miraglo? As i have try both T & N series but its seem dont cure my problems (large pores & pimples)
I have used old Dr Secret range for 2 year. The skin condition improved, however the pores seems to be enlarged overtime. Please advice…
Because I used old Skinlight no.3 which contained Hydroquinone, please advice the % of hydroquinone in the product and whether it is still safe.
Thanks
Dear Carrie,
You might want to try Refining serum to shrink large pores and pimple serum for pimples as well as N Series program. Using DR’s Secret with DR’s Secret Touch will increase skin absorption rate by 400%. Miraglo is for skin exfoliation, to be used once two twice a week.
Dear Mi,
The starter package can be brought online here, it is called DR’s Secret T Series Program.
The T Series is a Treatment Program to fix skin problems.
The N Series is a Maintenance Program to maintain the skin’s current condition.
Hi,I am Duena.I am very interested in Dr secret and use it for a long time.Cause I am confused whether is produced by Singapore or USA? Looking forwards to your respond as soon as possible.
Dear Duena,
DRs Secret is manufactured in USA, France, Korea, Hong Kong, packed in Singapore and distributed worldwide.
We use the latest dermatological advancements from around the world to bring you the best range of products for your skin care needs.
Hello,
I recently purchased your product, and i was wondering about one thing.
During the day time, when I go to work, after application of the sunscreen, can i use powder / foundation before make up ? please advise.
thank you.
Irene
Dear Irene,
DRs Secret Sunscreen can be applied as a base before your make up. It is recommended to apply sunscreen first to prevent makeup from clogging pores. After using DRs Secret T Series for some time, you might find that you do not need to apply make up for your skin has been restored to its former youthful condition. We suggest not to put make up unless necessary to allow the skin to breathe. Thank you for your question and have a nice day.
Regards,
Angeline
hi, im from the philippines. i had severe acne when i was in highschool. now, i only have scars. DEEP scars. i would like to know if your product could help me with my skin problem. it’s been bothering me for a LOOOOOOONG time.
Is there a possibility for my icepick scars to be eliminated permanently? I have really deep scars. I really want my skin to go back to what it used to be.
Thanks in advance.
Dear Christine,
It is possible for the scars to close up over time with continuous regular usage.
With regular care and skin care maintenance, it is possible for your skin cells to be renewed.
Try our Refining Serum with DRs Secret T Series for Acne for the best results.
The scars will take time to heal, application is necessary on a daily basis.
It will take around 3 - 6 months for your scar tissue to regenerate and heal. Around two sets of DRs Secret T Series is recommended for severe cases.
I had a big problem on m face and its been 8 yrs now, I had melasma and hyperpigmentation. I used a lot of different kinds of cream but it won’t go away. What series is best for my me for melasma and hyperpigmenatation and for sensive skin. I hope you can help me. How long is the treatment?
Thank you
Marita
Dear Marita,
Try our DR Secret T Series for Skin Lightening for best results.
Treatment on daily usage lasts for 3 months for one set. For severe cases we recommend 2 sets, 6 months treatment.
Regular usage of skin care products is the key to preventing hyperpigmentation.
Do apply sunscreen in the day to prevent pigmentation from forming on the skin.
Regards,
Grace
Hi,
I am a M’sian. Why dr secret distributor is naming as Dr Seager in M’sia? Are both same products and manufacturers?
As my current skin care products not yet finished, can i mix it with Dr seager?
My skin problem mainly are some light brown spot, dark circle and occasionally pimple breakout.
Can i mix my current cleaner, SKII Facial Treatment Essence & sunblock + pure essential oil with T3+ T4 + Pimple cream (#8) + Refining pore (#9)?
Besides, how to combine this DR’s Secret Touch with my current skin care products?
regards,
VH
Dear Voon Hua,
DR’s Secret and DR’s Seagar (Malay name) both the same products and manufacturers.
You can mix the products but it is not recommended to prevent skin allergies.
It is recommended to finish you current skin care before starting on DR’s Secret.
DR’s Secret Touch can be used after the treatment at night for better absorption into the skin.
Regards,
Grace
Hello! I’m using the products of Dr’s secret for 3 days. after first day i applied #4, my face turn red&itch.then the itchiness disappeared, but my face is still red and there is some white substance coming out on my face. As I wash my face, the white thing disappear and some liquid coming out, but after a while, the white things come out again. I want to know if it’s allergy or normal reaction and how can i reduce these reactions? I’ve got #1,#2,#3,#4,#5 and #8.
Dear Wendy,
Do mix T3 and T4 before application to reduce exfoliation effects on your skin.
DRs Secret T(reatment) Series is a skincare regime to remove impurities from within your skin such as acne.
It is a normal reaction and it will continue for around 2 weeks during the initial stages of using DR’s Secret.
Do continue application and you will see an improvement in your skin after the first month of application.
Thank you for your question.
Regards,
Grace
Hi, Im 18 years old,my skin type is not oily, i have very very little oil, but it is a little dry. I do get pimples all over my face, not severe just your normal case of small ones. the worst it gets is only it becomes red. Other that that, i have very dark eye rings since young and uneven skin tone at my nose, and mouth and chin.I have alot of whiteheads and blackheads which makes my nose look like its full of small bumps.I have something like small little red lines on my cheeks,which is hard to go away. I wonder if its suitable for me,if at my age im able to use it and if so which is the best recommended?
Dear Sharf,
We would recommend the DRs Secret T Series and Acne Treatment with Miraglo Exfoliation Cloth for your skin type.
Miraglo Exfoliation Cloth can remove blackheads and whiteheads and other impurities on the skin. Unlike other microdermasion techniques, it is non invasive.
It is suitable for your age and it is great to start young on a good skin care regime.
Regards,
Grace
Hi, I am having a café au lait spots on my left cheek since I was little and seems is getting darker and bigger now.
Can DR Secret Skin Care can remove this spot? which treatment that I should have?
Thank you,
Tya
Dear Tya,
DRs Secret for Skin Lightening Treatment can lighten dark spots over time. It is recommended to apply on a daily basis for 3 months for visible improvements.
Regards,
Grace
Trackbacks
Leave a Comment